Customer Service Coordinator Community, Social Services & Nonprofit - Leesburg, FL at Geebo

Customer Service Coordinator

5.
0 Leesburg, FL Leesburg, FL Full-time Full-time $17.
50 - $19.
50 an hour $17.
50 - $19.
50 an hour 3 days ago 3 days ago 3 days ago Custom Windows and Exterior Design, Inc.
Customer Service Coordinator, Leesburg, FL JOB Overview:
Responsible for the coordination, processing and follow up of customer service requests.
Perform clerical functions to support daily business needs.
ESSENTIAL JOB FUNCTIONS:
1.
Answer incoming calls and place calls to address customer requests 2.
Complete written customer service requests to enter into a CRM database 3.
Schedule service technicians daily work 4.
Follow up on service technician work completion 5.
Enter warranty claims into manufacturer systems 6.
Perform quality checks on manufacturer replacement orders 7.
Travel to customer locations, as needed 8.
Other duties as assigned REQUIREMENTS:
1.
Minimum of 2 years working in an office setting preferred 2.
Strong typing and computer skills 3.
Ability to communicate clearly effectively with customers and employees 4.
Skilled at multi-tasking, prioritizing and managing time efficiently 5.
Must be punctual, organized and detail oriented 6.
Strong problem solving skills 7.
Experience coordinating customer service requests, preferred 8.
Mechanical/Construction background, a plus 9.
Capable of working in a team to achieve company goals 10.
Valid driver's license with a good driving record 11.
High School diploma or equivalent required Custom Windows and Exterior Design, Inc.
has been beautifying lanais with glass enclosures for 37 years.
We are committed to providing high quality customer service and a productive teamwork environment for employees.
Every employee has special talents they bring to our workplace.
If you enjoy working in an environment that values their employees and customers, then this is a place for you! Job Type:
Full-time Pay:
$17.
50 - $19.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Leesburg, FL 34748:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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